Outage in Granicus

Granicus Issue Notification: govDelivery Communications Cloud

Resolved Minor
November 15, 2024 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

Granicus Engineering teams are currently investigating an issue impacting govDelivery Communications Cloud. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govDelivery Communications Cloud Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Components affected
Granicus govDelivery Communications Cloud
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/15/2024 06:58PM

This incident has been resolved.

MONITORING about 1 month ago - at 11/15/2024 06:31PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 11/15/2024 06:00PM

Granicus Engineering teams have identified an issue with From Address Display Names not appearing in inboxes. Our teams are working on this issue as a priority and further updates will be provided as soon as possible.

INVESTIGATING about 1 month ago - at 11/15/2024 05:26PM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 11/15/2024 05:26PM

Granicus Engineering teams are currently investigating an issue impacting govDelivery Communications Cloud. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govDelivery Communications Cloud

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

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