govService Firmstep: 504 Gateway Time Out

This incident has been resolved.

A fix has been implemented, and all environments are restored and running as expected.

We apologise for any inconvenience you have experienced due to this incident.

Thank you,
Granicus Customer Support

Granicus Engineering teams are still investigating platform outages and 504 gateway errors across all customer environments. We apologise for the inconvenience this issue is causing and thank you for your patience as we work to restore all services.

Updates on this issue will continue to be provided on status.granicus.com.

Please get in touch with the support team through support.granicus.com for any specific queries.

Thank you,
Granicus Customer Support

Granicus Engineering teams are currently investigating platform outages and 504 gateway errors across various customer environments. Our teams are working on this issue as a priority, and further updates will be provided as soon as possible.

Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support