GoTo Connect - Voice experience not available

We have confirmed that the issue has been resolved and that all systems are 100% operational. Please reload the GoTo App if you still experience this issue.

We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

Our engineers have corrected the issue and we are confirming that all services are functional.

A reload of the GoTo App is necessary for customers who still do not see the Voice experience (Phone tab).

We will continue monitoring the situation and provide a final update shortly.

Our engineers have identified the issue and are now actively working towards a resolution. Customers affected by this should reload the GoTo App to correct this issue.

We will provide another update shortly.

We are continuing to investigate this issue.

We are actively investigating reports that some GoTo Connect customers may be not seeing the voice experience within the GoTo App.

Our engineers are working to identify the issue and will provide another update shortly.