Is Grasshopper Down? Check the current Grasshopper status

Grasshopper is operational

Updated

Grasshopper not working for you?

Current Grasshopper official ongoing incidents

No incidents reported in Grasshopper's status page

IsDown pulls data from Grasshopper's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Grasshopper issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Grasshopper problems

  • U

    User

    20 days ago

    No texts msgs are loading

  • J

    Jessie

    2 months ago

    The app won't proceed to login

  • N

    Nate

    2 months ago

    My phone number suddenly stopped working and no calls are going through. Their support hasn't reached back out to me in 2 days now. Pretty frustrating that I'll have to switch and get a new number but they're not helping!

  • D

    Dennis

    4 months ago

    Wants me to change my password but WILL NOT accept any! It shows no update. Why isn't it working

  • D

    D

    7 months ago

    Can't login, website times out and I have good internet connection

  • M

    Margaret

    7 months ago

    All calls are dropping 30 second or less into conversation

  • W

    William

    8 months ago

    It is not letting me log-in.

  • B

    Brian

    9 months ago

    Grasshopper phone calls are being classified as being hung up however there was receipt of phone call and customer did not hang up

  • A

    Anand

    9 months ago

    we are not able to connect Grasshopper

  • M

    Mary

    10 months ago

    It's just blank. It shows only white screen.

  • M

    Mike

    about 1 year ago

    Can't sign in or reset password

Grasshopper outage history

IsDown has tracked 57 incidents since started monitoring Grasshopper status in April 2020.

  • Mar 28 2025

    6 days ago · lasted about 1 hour

    We are actively investigating reports that some GoTo Connect customers may be experiencing issues making or receiving calls. Our engineers are working to identify the issue and will provide another update shortly. More details

  • Mar 25 2025

    8 days ago · lasted about 3 hours

    We are actively investigating reports that some GoTo Connect customers may be experiencing issues making or receiving calls in the South America region. Our engineers are working to identify the issue and will provide another update shortly. More details

  • Mar 25 2025

    9 days ago · lasted 33 minutes

    We are actively investigating reports that some Rescue customers may be experiencing issues with logging into the LMI Rescue application via SSO. Our engineers are working to identify the issue and will provide another update shortly. More details

  • Apr 2020 ...
    IsDown started monitoring Grasshopper status

    We've tracked and collected 57 incidents since started monitoring Grasshopper status

Sign up and check all outage history

Having problems with Grasshopper? What can you do?

  1. First, stay calm.

    • We know it's stressful when Grasshopper is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Grasshopper already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Grasshopper status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Grasshopper is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.

Grasshopper outages in the last 30 days

Number of Incidents

4 issues

Last incident

6 days ago

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Stay informed about Grasshopper status changes

IsDown offers an easy way to monitor Grasshopper with maximum flexibility

Major Outages Notifications

IsDown monitors Grasshopper for major outages. A major outage is when Grasshopper experiences a critical issue that severely affects one or more services/regions. When Grasshopper marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Grasshopper status page for minor outages. A minor outage is when Grasshopper experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Grasshopper status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Grasshopper publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Grasshopper and all their 1 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Grasshopper and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Grasshopper down today?

Grasshopper isn't down. You can check Grasshopper status and incident details on the top of the page. IsDown continuously monitors Grasshopper official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Grasshopper status?

Grasshopper is currently operational. You can check Grasshopper status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Grasshopper outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Grasshopper slow today?

Currently there's no report of Grasshopper being slow. Check on the top of the page if there are any reported problems by other users.

How are Grasshopper outages detected?

IsDown monitors the Grasshopper official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Grasshopper outage?

Grasshopper last outage was on March 28, 2025 with the title "GoTo Connect - Issue establishing calls"

Grasshopper not working for you? How do I know if Grasshopper is down?

  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.

How can I check Grasshopper status and outages?

Why use IsDown to monitor Grasshopper instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Grasshopper and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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