Live Grasshopper status. See if Grasshopper is down, view recent outages, and get real-time alerts when problems start.
Grasshopper is operational
IsDown pulls data from Grasshopper's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 61 incidents since started monitoring Grasshopper status in April 2020. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.
18 days ago · lasted about 22 hours
We are actively investigating reports that some GoTo Connect VoIP phone customers may be experiencing call connection issues in Brazil. Our engineers are working to identify the issue and will provide another update shortly.
28 days ago · lasted about 1 hour
We are actively investigating reports that some Integrations customers may be experiencing missing call events report. Our engineers are working to identify the issue and will provide another update shortly.
29 days ago · lasted about 1 hour
We are actively investigating reports that some Grasshopper customers may be experiencing issues with the Grasshopper service. Our engineers are working to identify the issue and will provide another update shortly.
We've tracked and collected 61 incidents since started monitoring Grasshopper status
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User
No texts msgs are loading
Jessie
The app won't proceed to login
Nate
My phone number suddenly stopped working and no calls are going through. Their support hasn't reached back out to me in 2 days now. Pretty frustrating that I'll have to switch and get a new number but they're not helping!
Dennis
Wants me to change my password but WILL NOT accept any! It shows no update. Why isn't it working
D
Can't login, website times out and I have good internet connection
Margaret
All calls are dropping 30 second or less into conversation
William
It is not letting me log-in.
Brian
phone calls are being classified as being hung up however there was receipt of phone call and customer did not hang up
Anand
we are not able to connect Grasshopper
Mary
It's just blank. It shows only white screen.
Mike
Can't sign in or reset password
IsDown aggregates scheduled maintenances for Grasshopper. Currently, there are 3 more maintenances scheduled.
Scheduled for June 21, 2025 at 06:00 AM UTC · until 11:00 AM UTC
As part of our commitment to provide exceptional service and reliability to our customers, GoToAssist Corporate will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to ...
Scheduled for June 21, 2025 at 06:00 AM UTC · until 08:00 AM UTC
As part of our commitment to provide exceptional service and reliability to our customers, will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service inte...
Scheduled for June 28, 2025 at 04:00 PM UTC · until 08:00 PM UTC
As part of our commitment to provide exceptional service and reliability to our customers, will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service inte...
Be the first to know when Grasshopper and other third-party services go down
Services commonly monitored together with Grasshopper
Grasshopper isn't down. You can check Grasshopper status and incident details on the top of the page. IsDown continuously monitors Grasshopper official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Grasshopper is currently operational. You can check Grasshopper status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Grasshopper being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Grasshopper official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Grasshopper last outage was on May 16, 2025 with the title "GoTo Connect - Inbound and outbound calls failing in Brazil"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Grasshopper and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Grasshopper with maximum flexibility
IsDown monitors Grasshopper for major outages. A major outage is when Grasshopper experiences a critical issue that severely affects one or more services/regions. When Grasshopper marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Grasshopper status page for minor outages. A minor outage is when Grasshopper experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Grasshopper status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Grasshopper publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Grasshopper and all their 1 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Grasshopper and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.”
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