Outage in Greenhouse

Customers can not create tickets to Greenhouse support

Resolved Major
March 18, 2025 - Started about 1 month ago - Lasted about 6 hours
Official incident page

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Outage Details

We are currently investigating this issue. We have reached out to our partner for support.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/18/2025 04:53PM

This incident has been resolved.

MONITORING about 1 month ago - at 03/18/2025 03:57PM

In conjunction with our partner, we have implemented a fix and re-enabled our chat integration for all users and will be monitoring the results.

IDENTIFIED about 1 month ago - at 03/18/2025 12:09PM

We've identified the issue as being an issue with our partner integration, which we have temporarily disabled. Customers can use the in-app widget to connect with our support team to receive help. Our support widget on support.greenhouse.io is still temporarily unavailable.

INVESTIGATING about 1 month ago - at 03/18/2025 11:17AM

We are currently investigating this issue. We have reached out to our partner for support.

Latest Greenhouse outages

Errors with Essential Reports - about 16 hours ago
Performance Degradation - 27 days ago
BIC: Data is delayed - about 1 month ago

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