Errors with provisioning services

Between 25-Oct-2024 at 9:50 AM UTC to 25-Oct-2024 at 4:52 PM UTC, we identified intermittent errors in external directory configuration in the admin hub (admin.atlassian.com), https://id.atlassian.com/manage-profile, and provisioning configurations that impacted all Atlassian Guard cloud customers. The issue has been resolved and the service is operating normally.

We continue to investigate the intermittent errors in external directory configuration in the admin hub (admin.atlassian.com), https://id.atlassian.com/manage-profile, and provisioning configurations that are impacting all Atlassian Guard cloud customers. As the investigation proceeds, we will provide more updates.

We are continuing to investigate intermittent errors in external directory configuration in the admin hub (admin.atlassian.com), https://id.atlassian.com/manage-profile, and provisioning configurations that are impacting all Guard Cloud customers. We will provide updates as we learn more.

We are again investigating intermittent errors for external directory configuration in the admin hub (admin.atlassian.com), https://id.atlassian.com/manage-profile, and provisioning configurations that are impacting all Guard Cloud customers. We will provide more details within the next hour.

On 25-Oct-2024 at 9:50 AM UTC, we identified intermittent errors for external directory configuration in the admin hub (admin.atlassian.com), https://id.atlassian.com/manage-profile, and provisioning configurations that are impacting all Guard Cloud customers.

We have taken action to mitigate this issue and we are now monitoring it closely.

We are investigating reports of intermittent errors for external directory configuration in the admin hub (admin.atlassian.com), https://id.atlassian.com/manage-profile, and provisioning configurations, which are curerntly not loading.
Guard Cloud customers are affected by this issue.
We will provide more details once we identify the root cause.