Outage in HeroCoders

Production database clusters outage

Resolved Major
March 12, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We have identified a significant issue impacting access to our regional database cluster. This is currently causing Checklist for Jira | Enterprise, Issue Checklist Pro, and Issue Checklist Free to be unavailable. We are working on a solution urgently.
Components affected
HeroCoders Issue Checklist Pro HeroCoders Issue Checklist Free
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/12/2025 02:20PM

This incident has been resolved.

INVESTIGATING about 2 months ago - at 03/12/2025 12:23PM

We have identified a significant issue impacting access to our regional database cluster. This is currently causing Checklist for Jira | Enterprise, Issue Checklist Pro, and Issue Checklist Free to be unavailable. We are working on a solution urgently.

Latest HeroCoders outages

Slower response (Issue Checklist Pro) - about 7 hours ago
Slower response (Issue Checklist Pro) - 8 days ago
Checklist for Jira | Enterprise - degraded performance - 15 days ago
Checklist for Jira | Enterprise - degraded performance - 15 days ago
Slower response (Issue Checklist Pro) - 25 days ago

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