Outage in HMH

Read 180 Software Access

Resolved Minor
December 09, 2024 - Started 5 months ago - Lasted about 4 hours
Official incident page

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Outage Details

Read 180 is currently experiencing a service degradation impacting students and teachers. The issue is intermittent, with some students receiving an error message when using the software and some teachers receiving an error when attempting to access Read 180 resources and settings. Our teams are working to resolve this issue as soon as possible and updates will be provided here as soon as possible. Thank you for your patience and we apologize for any inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 12/09/2024 08:30PM

This incident has been resolved.

MONITORING 5 months ago - at 12/09/2024 05:02PM

Our teams have taken steps to address the issue impacting Read 180. Teachers and Students are now able to use the software without errors. We will continue monitoring performance to ensure there are no further disruptions. Thank you for your patience.

INVESTIGATING 5 months ago - at 12/09/2024 04:39PM

Read 180 is currently experiencing a service degradation impacting students and teachers. The issue is intermittent, with some students receiving an error message when using the software and some teachers receiving an error when attempting to access Read 180 resources and settings.

Our teams are working to resolve this issue as soon as possible and updates will be provided here as soon as possible. Thank you for your patience and we apologize for any inconvenience.

Latest HMH outages

HMH Ed Assignments Service Interruption - about 2 months ago
HMH Ed Service Interruption (Recovered and Monitoring) - about 2 months ago
Delay in Manual Assessment Scoring on Ed - 3 months ago
Read 180 Performance Update - 3 months ago
Single Sign On Access via Classlink - 5 months ago

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