Outage in Hypernode

Issues with our event propagation due to message queue issues

Resolved Major
July 04, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We have identified an issue with the control panel causing a variety of issues (such as an error when logging into my.hypernode.com) and causes longer wait times when using our API. This includes actions such as ordering Hypernodes, up and downgrading and changing settings. This is being investigated and we'll update you when the issue has been resolved.
Components affected
Hypernode Toolset / API
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/04/2023 11:22AM

This incident has been resolved.

IDENTIFIED over 1 year ago - at 07/04/2023 10:02AM

We are continuing to work on a fix for this issue.

IDENTIFIED over 1 year ago - at 07/04/2023 10:02AM

We have identified an issue with the control panel causing a variety of issues (such as an error when logging into my.hypernode.com) and causes longer wait times when using our API. This includes actions such as ordering Hypernodes, up and downgrading and changing settings.
This is being investigated and we'll update you when the issue has been resolved.

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