Outage in Identity Automation
Verizon Wireless SMS Interruption
Resolved Minor
September 28, 2023 - Started about 2 years ago
- Lasted about 8 hours
Incident Report
SMS text messages to Verizon Wireless customers may be rejected by the carrier. Other carriers do not appear to be affected. We are investigating and will update when we have more information.
Components affected
Identity Automation RapidIdentity Cloud PortalNeed to monitor Identity Automation outages?
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Latest Updates ( sorted recent to last )
about 2 years ago - at 09/28/2023 07:21PM
SMS text messages to Verizon Wireless customers may be rejected by the carrier. Other carriers do not appear to be affected. We are investigating and will update when we have more information.
about 2 years ago - at 09/28/2023 08:06PM
Verizon is escalating the incident internally to their engineering teams.
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