Is Identity Automation Down? Check current status

Check if Identity Automation is down, official outages, user-reported issues, and outages map.

Current Identity Automation status

Identity Automation is working normally

Updated from Identity Automation official status page

SafeID not reporting

started about 1 month ago
SafeID is not reporting compromised accounts
Check details & latest updates

Identity Automation not working for you?

Identity Automation service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Identity Automation Outage Map

View Identity Automation Reports Map

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Identity Automation recent outages and downtime history

IsDown has tracked 26 incidents since started monitoring Identity Automation status in May 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Identity Automation outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 20, 2025
04:25 AM EDT
Major
Degraded performance for RI Cloud
Our underlying cloud provider, Amazon Web Services (AWS), has identified an issue with their infr...
about 13 hours
Feb 27, 2025
09:42 AM EST
Major
Stale information in Analytics Insights
The Analytics Insights Cube is experiencing intermittent build failures. Insights dashboards are ...
2 days
Jan 26, 2025
01:44 PM EST
Minor
Intermittent Issues with Authentication
Some customers may see intermittent problems with authentication. We have reproduced the issue a...
about 21 hours
Dec 15, 2024
10:37 AM EST
Minor
Errors Logging in to RapidIdentity Cloud
Some customers have reported issues logging in to their RapidIdentity Cloud portals. The issue a...
about 2 hours
Oct 25, 2024
03:52 PM EDT
Minor
SMS text messages for One-Time-Passwords experiencing delays
SMS text messages for One-Time-Passwords are being delayed up to 10 minutes. We are working with...
3 days
Sep 29, 2024
06:08 PM EDT
Minor
SMS Messages Not Delivered
Some customers may have issues with SMS messages being delivered. We are currently working with ...
about 7 hours
Aug 23, 2024
10:36 AM EDT
Minor
SMS/Text Messages failing for some T-Mobile customers
T-Mobile users may experience issues when requesting SMS/Text messages from the RapidIdentity Por...
3 days
Mar 26, 2024
08:48 AM EDT
Minor
Potential, Partial Service Disruption
Our cloud service provider has identified a potential, partial service disruption across some sys...
24 minutes
Feb 29, 2024
11:04 AM EST
Minor
Identity Bridge partial disruption
The Identity Bridge feature in the RapidIdentity Product has encountered an error resulting in th...
11 days
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Looking to track Identity Automation outages?

  • Monitor external dependencies in one status page
  • Track status changes in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about Identity Automation status

See what users are saying about Identity Automation issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • B - Can't login to university canvas website, only get a Rapid Identity server error screen.

  • Susan - Get a message that the server is down.

  • Leslie - When I try to login to Tidewater Community College. I get RapidIdentity server error.

  • Bean - It isn't loading or giving me a prompt to log in. It says "internal error: No login context available." An excuse not to have my work done I guess, but it is kind of upsetting ;-;.

Users who monitor Identity Automation status also monitor these services

Users are monitoring tens of services with IsDown. Here are some that are monitored together with Identity Automation. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.

Jamf

Jamf

OK
Duo Security

Duo Security

OK
Microsoft Office 365

Microsoft Office 365

OK
DreamHost

DreamHost

OK
Cloudflare

Cloudflare

MINOR
AWS

AWS

OK
Google Cloud

Google Cloud

OK
Barracuda Networks

Barracuda Networks

OK
Splashtop

Splashtop

OK
Finalsite

Finalsite

OK
Seesaw

Seesaw

OK
Nearpod

Nearpod

OK
Lightspeed Systems

Lightspeed Systems

OK
Canvas Instructure

Canvas Instructure

OK
Flip

Flip

OK
View all services Start Monitoring Your Dependencies
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Identity Automation provides a cloud-based identity management platform with tools for secure access, analytics, and multi-environment testing.

Monitoring Identity Automation since May 2022

Tracking 4 Identity Automation services and regions

Need help? Try here:
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Support at website.
Check their status page.

4 incidents in 2025

How to monitor the status of Identity Automation and all your dependencies?

IsDown is a status page aggregator that monitors if Identity Automation and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Identity Automation, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Identity Automation?

IsDown monitors Identity Automation health in almost real-time

Every few minutes we go to the status page of Identity Automation (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Identity Automation's 4 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Identity Automation, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Identity Automation and other services.

One status page to monitor all your external dependencies

What you get when monitoring Identity Automation with IsDown

Track Identity Automation incidents and downtimes by severity

IsDown checks Identity Automation official status page for major/minor outages or downtimes. A major outage is when Identity Automation experiences a critical issue that severely affects one or more services/regions. A minor incident is when Identity Automation experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Identity Automation outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Identity Automation

Identity Automation and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Identity Automation outages and downtimes

IsDown collects all information from the outages published in Identity Automation status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Only get alerted on the Identity Automation outages that impact your business

IsDown monitors Identity Automation and all their 4 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Identity Automation but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Identity Automation and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor Identity Automation and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Identity Automation or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Identity Automation and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with Identity Automation or other services

Send outage information from Identity Automation and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Identity Automation and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from Identity Automation and other services to your tools

Share Identity Automation status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Identity Automation down?'

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Share Identity Automation status in your status page

Identity Automation Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Identity Automation outages, IsDown monitors Identity Automation's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Identity Automation status page monitoring with real-time incident details.
Monitor 4,522+ services including Identity Automation in a single dashboard.
Instant Identity Automation outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Identity Automation official status and user-reported issues.
Maintenance feed for Identity Automation
Granular alerts filtering by Identity Automation components and regions.
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Frequently Asked Questions

Is Identity Automation down today?

Identity Automation isn't down. You can check Identity Automation status and incident details on the top of the page. IsDown continuously monitors Identity Automation official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Identity Automation status?

Identity Automation is currently operational. You can check Identity Automation status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Identity Automation outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Identity Automation down today or just slow?

Yes, Identity Automation might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Identity Automation outages detected?

IsDown monitors the Identity Automation official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Identity Automation having an outage right now?

Identity Automation last outage was on October 20, 2025 with the title "Degraded performance for RI Cloud"

How to check if Identity Automation is down?

Why use IsDown to monitor Identity Automation instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Identity Automation and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Identity Automation?

IsDown and DownDetector help users determine if Identity Automation is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Identity Automation's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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