Outage in incident.io

Slack operations may fail due to errors from their API

Resolved Minor
August 28, 2024 - Started 4 months ago - Lasted 33 minutes

Need to monitor incident.io outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including incident.io, and never miss an outage again.
Start Free Trial

Outage Details

We're seeing an elevated rate of errors returned from the Slack API. This means that actions taken within Slack may fail and incident Slack channels may be slow to create. Retrying is likely to fix the issue, as the connection errors appear temporary. Alternatively, our web dashboard is unaffected by Slack and can be used to perform incident operations if needed.
Latest Updates ( sorted recent to last )
MONITORING 4 months ago - at 08/28/2024 06:36PM

Our monitoring shows Slack API disruption started at 18:14 UTC and recovered by 18:23 UTC. During this time we saw error rates from our Slack clients average at 10% and peak briefly at 40%.

We haven't seen any errors since 18:23 UTC and expect this issue is now resolved. We'll continue to monitor the situation and will resolve this incident if Slack continues to be stable.

We'll be reaching out to Slack's team to understand wha caused this issue.

INVESTIGATING 4 months ago - at 08/28/2024 06:22PM

We're seeing an elevated rate of errors returned from the Slack API.

This means that actions taken within Slack may fail and incident Slack channels may be slow to create. Retrying is likely to fix the issue, as the connection errors appear temporary.

Alternatively, our web dashboard is unaffected by Slack and can be used to perform incident operations if needed.

Need to know when vendors go down? You’re in the right place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime