Outage in incident.io

Sentry integration disconnects

Resolved Minor
September 12, 2024 - Started 3 months ago - Lasted about 13 hours

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Outage Details

We're seeing a number of customer connections to Sentry be disconnected due to an incident on Sentry's side. This will be impacting features like syncing Sentry issues and receiving alerts from the Sentry alert source. We're in contact with the Sentry team and will post an update with more details as soon as we have them.
Latest Updates ( sorted recent to last )
INVESTIGATING 3 months ago - at 09/12/2024 10:13PM

We're continuing to work with Sentry to understand what's causing these connection issues.

As a reminder: features such as linking Sentry issues to incidents continue to work, though any feature that depends on Sentry sending data to incident.io will be impacted.

Please contact your customer success manager if you have any questions.

INVESTIGATING 3 months ago - at 09/12/2024 05:59PM

Sentry have opened an incident on their side to track the issue: https://status.sentry.io/incidents/pyzqbpcr8xl4

INVESTIGATING 3 months ago - at 09/12/2024 05:43PM

We're seeing a number of customer connections to Sentry be disconnected due to an incident on Sentry's side.

This will be impacting features like syncing Sentry issues and receiving alerts from the Sentry alert source.

We're in contact with the Sentry team and will post an update with more details as soon as we have them.

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