Outage in InfluxDB Cloud

Management Tokens not working

Resolved Major
September 18, 2024 - Started about 2 months ago - Lasted about 8 hours
Official incident page

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Outage Details

We have identified an issue with management tokens failing to authorize correctly in Cloud Dedicated. It's causing 403 authorization errors when valid Admin users attempt to perform actions.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/18/2024 06:21PM

This incident has been resolved.

MONITORING about 2 months ago - at 09/18/2024 04:48PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 09/18/2024 04:46PM

We have identified an issue with management tokens failing to authorize correctly in Cloud Dedicated. It's causing 403 authorization errors when valid Admin users attempt to perform actions.

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