Outage in InfluxDB Cloud

Query issues in AWS us-east-1

Resolved Minor
October 10, 2024 - Started about 1 month ago - Lasted about 6 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
InfluxDB Cloud API Queries
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/10/2024 04:16PM

The incident has been resolved, and operations have returned to normal

MONITORING about 1 month ago - at 10/10/2024 03:05PM

Query Duration issues have been resolved however, some queries continue to experience delays for data that was recently written. The team is continuing to monitor the recovery.

MONITORING about 1 month ago - at 10/10/2024 02:07PM

Degraded performance issues are resolving - the team is continuing to monitor the recovery

MONITORING about 1 month ago - at 10/10/2024 12:45PM

The majority of queries are now completing correctly. However, there may still be delays in the time for some data to become readable - the team are continuing to monitor the recovery.

MONITORING about 1 month ago - at 10/10/2024 12:14PM

The team has implemented a fix and is currently monitoring to ensure that it results in recovery.

INVESTIGATING about 1 month ago - at 10/10/2024 10:29AM

We are currently investigating this issue.

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