Inbound Toll Free Vendor Lumen Impairment

Intelepeer believes this issue is resolved. We are seeking a root cause analysis from the vendor and will provide an RCA as quickly as we can. Some RCA's can take multiple business days from Lumen but Intelepeer will escalate for a faster release of an RCA.

Lumen has implemented a correction and we are currently monitoring Toll Free traffic ingressing the Intelepeer network.

Intelepeer is currently seeing traffic coming from Lumen Toll Free. We continue to escalate as we have not received an all clear message from the upstream provider.

We are currently investigating an issue with Inbound PSTN calls failing to reach the Intelepeer network from Lumen's Toll Free network. We are working to obtain status and pushing for resolution.