Outage in IntelePeer

Impacts to CpaaS services (AWS impairment)

Resolved Minor
September 09, 2025 - Started about 2 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently investigating issues related to AWS services which could be impacting Intelepeer CpaaS services. We will continue to provide updates as they become available.
Components affected
IntelePeer List Management IntelePeer Smartflows Automation

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/09/2025 07:24AM

This incident has been resolved by AWS.

MONITORING about 2 months ago - at 09/09/2025 06:47AM

A fix has been implemented by vendor AWS and we are monitoring the results.

IDENTIFIED about 2 months ago - at 09/09/2025 06:41AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 09/09/2025 05:46AM

We are continuing to work with AWS to resolve the current issue some customers are experiencing. We will continue to provide updates as they become available.

INVESTIGATING about 2 months ago - at 09/09/2025 04:07AM

We are continuing to work with AWS to resolve the current issue some customers are experiencing. We will continue to provide updates as they become available.

INVESTIGATING about 2 months ago - at 09/09/2025 03:12AM

We are currently investigating issues related to AWS services which could be impacting Intelepeer CpaaS services. We will continue to provide updates as they become available.

Latest IntelePeer outages

List Management Impairment due to AWS Impact - 11 days ago
SmartFlow Deployment Degradation - 16 days ago
Insights Analytics Degradation - 5 months ago
AI Hub - 5 months ago
Insights Degradation - 7 months ago

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