Outage in IntelePeer
Smartflow degradation
Resolved Minor
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Outage Details
Customers currently using 'percent routing' elements within their Smartflow could experience impacts to service. The issue has been identified and we are investigating the behavior.
Components affected
IntelePeer Smartflows AutomationLatest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 03/08/2025 02:04AM
This incident has been resolved. IntelePeer will provide an update as to the issue after we have thoroughly researched it.
MONITORING
3 months ago - at 03/08/2025 01:14AM
A fix has been implemented and Intelepeer is monitoring to ensure no further issues persist.
IDENTIFIED
3 months ago - at 03/07/2025 11:49PM
Customers utilizing 'percent routing' elements within their Smartflow may experience service impacts. The issue has been identified, and IntelePeer is actively implementing corrective actions to resolve it.
IDENTIFIED
3 months ago - at 03/07/2025 10:00PM
The issue has been identified and Intelepeer is working to mitigate the issue. If you continue to experience issues you may call into our NOC support team at 866-780-8639.
INVESTIGATING
3 months ago - at 03/07/2025 08:47PM
Customers currently using 'percent routing' elements within their Smartflow could continue to experience impacts to service. The issue has been identified and we are investigating the behavior for possible correction.
INVESTIGATING
3 months ago - at 03/07/2025 08:18PM
Customers currently using 'percent routing' elements within their Smartflow could experience impacts to service. The issue has been identified and we are investigating the behavior.
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