Outage in Ivanti Cloud

Neurons Agent registrations - Service Degradation - 1529432

Resolved Minor
February 14, 2025 - Started 26 days ago - Lasted about 9 hours
Official incident page

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Outage Details

A number of Neurons customers may experience a degradation in service. Specifically, policies are not being assigned to agents post-registration. The Site Reliability Engineering team is investigating the issue and will provide updates or a notice of resolution once we have collected additional information.
Latest Updates ( sorted recent to last )
RESOLVED 26 days ago - at 02/14/2025 09:10PM

This incident has been resolved.

MONITORING 26 days ago - at 02/14/2025 03:22PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 26 days ago - at 02/14/2025 12:04PM

A number of Neurons customers may experience a degradation in service. Specifically, policies are not being assigned to agents post-registration.

The Site Reliability Engineering team is investigating the issue and will provide updates or a notice of resolution once we have collected additional information.

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