Outage in Jira Core

Something went wrong error in Jira

Resolved Major
October 07, 2024 - Started 3 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating an issue with accessing Jira content that is impacting some Jira Cloud customers. We will provide more details within the next hour.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/07/2024 09:18AM

We have identified that the issue is related to a recent update on the Brave browser (https://brave.com/latest/), which is causing some cookie-related problems for users. As a temporary workaround, we recommend using one of our supported browsers: https://support.atlassian.com/atlassian-account/docs/supported-browsers-for-atlassian-cloud-products/.

We understand that many users prefer Brave, and our engineering team will continue to investigate this issue and work towards a resolution on a best-effort basis.

INVESTIGATING 3 months ago - at 10/07/2024 06:26AM

We are investigating an issue with accessing Jira content that is impacting some Jira Cloud customers. We will provide more details within the next hour.

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