Outage in Justworks

Investigating reports of users being unable to login

Resolved Minor
September 17, 2024 - Started 3 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating the issue
Components affected
Justworks Platform
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/17/2024 08:17PM

This incident has been resolved.

MONITORING 3 months ago - at 09/17/2024 08:02PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 months ago - at 09/17/2024 07:24PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 months ago - at 09/17/2024 07:23PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 months ago - at 09/17/2024 06:49PM

Login functionality has been partially restored but is slower than normal. We are still working on a full recovery.

IDENTIFIED 3 months ago - at 09/17/2024 06:15PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 months ago - at 09/17/2024 05:16PM

We are currently investigating the issue

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