Outage in Kajeet

Problems with ATT Provisioning

Resolved Minor
May 15, 2024 - Started 6 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently experiencing a potential delay with AT&T provisioning services. The issue began at approximately 3:45 PM EST on May 14, 2024. Our technical team is diligently investigating the root cause of this issue and working towards a prompt resolution. We apologize for any inconvenience this may cause.
Components affected
Kajeet Self Service Activations
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 05/15/2024 03:22PM

Our team has resolved the issue and normal performance levels have been restored.

Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at support@kajeet.com, online at Support.Kajeet.com, or call 1 (877) 352-5338 to speak with someone right away.

IDENTIFIED 6 months ago - at 05/15/2024 01:51PM

We are currently experiencing a potential delay with AT&T provisioning services. The issue began at approximately 3:45 PM EST on May 14, 2024.

Our technical team is diligently investigating the root cause of this issue and working towards a prompt resolution. We apologize for any inconvenience this may cause.

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