Outage in Kajeet

Inconsistent connection on Direct Access Lines

Resolved Minor
June 21, 2024 - Started 4 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are aware of inconsistent connection on Direct Access Lines. The issue began at approximately 8:00 AM EST on May 21, 2024 Our technical team is diligently investigating the root cause of this issue and working towards a prompt resolution. We apologize for any inconvenience this may cause.
Components affected
Kajeet Direct Access - S2S Kajeet Direct Access - Client VPN
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 06/21/2024 09:42PM

Our team has resolved the issue and normal performance levels have been restored.
Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at support@kajeet.com, online at Support.Kajeet.com, or call 877-352-5338 to speak with someone right away.

INVESTIGATING 4 months ago - at 06/21/2024 07:57PM

We are aware of inconsistent connection on Direct Access Lines. The issue began at approximately 8:00 AM EST on May 21, 2024

Our technical team is diligently investigating the root cause of this issue and working towards a prompt resolution. We apologize for any inconvenience this may cause.

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