Outage in Kajeet

Verizon Activation Issues 7/31/2025

Resolved Minor
July 31, 2025 - Started 3 months ago - Lasted about 9 hours
Official incident page

Incident Report

Verizon is experiencing technical issues with their API system, which may cause delays or occasional failures with new activations. Kajeet is working closely with Verizon to address the problem, we do not have an estimated time for resolution at this time.
Components affected
Kajeet Self Service Activations

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 08/01/2025 04:18AM

Verizon has resolved the issue and normal performance levels have been restored.

Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at support@kajeet.com, online at Support.Kajeet.com, or call 877-352-5338 to speak with someone right away.

INVESTIGATING 3 months ago - at 07/31/2025 07:36PM

As of Thursday, 7/31/2025 2:35 PM ET Verizon has been experiencing technical issues with their API system. These issues may cause delays or occasional failures with new activations.

Kajeet is working closely with Verizon to address the problem, we do not have an estimated time for resolution at this time.

INVESTIGATING 3 months ago - at 07/31/2025 07:24PM

Verizon is experiencing technical issues with their API system, which may cause delays or occasional failures with new activations.

Kajeet is working closely with Verizon to address the problem, we do not have an estimated time for resolution at this time.

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