Outage in Kayrros

Some dashboards unavailable

Resolved Major
August 31, 2024 - Started 5 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We have identified an issue preventing dashboards to load with a license error message despite the status of your product license. We have identified the cause and we are working with our partner to resolve this issue. Products affected are: ∙ LNG monitoring - Website dashboards ∙ LNG enhanced monitoring - Website dashboards ∙ Forest Carbon Monitor(FCM) - Website dashboards
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 08/31/2024 01:50PM

This incident is now resolved.

IDENTIFIED 5 months ago - at 08/31/2024 11:17AM

We have identified an issue preventing dashboards to load with a license error message despite the status of your product license. We have identified the cause and we are working with our partner to resolve this issue.

Products affected are:
∙ LNG monitoring - Website dashboards
∙ LNG enhanced monitoring - Website dashboards
∙ Forest Carbon Monitor(FCM) - Website dashboards

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