Outage in Kinsta

Application Performance Monitoring tool (APM) is showing empty data

Resolved Minor
May 10, 2025 - Started 24 days ago - Lasted 1 day
Official incident page

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Outage Details

We are aware of an issue at the moment where the Application Performance Monitoring tool (APM) is showing empty data within MyKinsta. We are investigating into this matter and will provide updates as soon as we have new information to share. We appreciate your patience while we work towards a solution, and apologize about this disruption. If you do have any questions please do not hesitate to reach out to our Support team via live chat in MyKinsta or email at support@kinsta.com.
Components affected
Kinsta My
Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 05/11/2025 04:23PM

This issue has been resolved, and the APM is reliably displaying data again. If you are continuing to experience any issues or have any questions however please do not hesitate to reach out to our Support team via live chat in MyKinsta or email at support@kinsta.com.

MONITORING 24 days ago - at 05/11/2025 07:05AM

A fix has been implemented at the moment and APM data is being displayed again. We will continue to monitor the service to ensure it's continued stability. If you are continuing to experience any issues or have any questions please do not hesitate to reach out to our Support team via live chat in MyKinsta or email at support@kinsta.com.

INVESTIGATING 24 days ago - at 05/11/2025 05:28AM

We are still investigating into this matter and will provide updates as soon as we have new information to share.

INVESTIGATING 24 days ago - at 05/11/2025 12:11AM

We are continuing to investigate into this issue. We will continue to provide updates as they become available. We appreciate your continued patience. If you do have any questions please do not hesitate to reach out to our Support team via live chat in MyKinsta or email at support@kinsta.com.

INVESTIGATING 24 days ago - at 05/10/2025 04:24PM

We are aware of an issue at the moment where the Application Performance Monitoring tool (APM) is showing empty data within MyKinsta. We are investigating into this matter and will provide updates as soon as we have new information to share. We appreciate your patience while we work towards a solution, and apologize about this disruption. If you do have any questions please do not hesitate to reach out to our Support team via live chat in MyKinsta or email at support@kinsta.com.

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