Outage in Kinsta

Chat Support system issues

Resolved Major
October 17, 2025 - Started about 18 hours ago - Lasted 21 minutes
Official incident page

Incident Report

We are currently experiencing issues with our Chat Support system due to Intercom outage: https://www.intercomstatus.com/us-hosting Please email support@kinsta.com and we'll get back to you as soon as possible.
Components affected
Kinsta support system

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Latest Updates ( sorted recent to last )
RESOLVED about 17 hours ago - at 10/17/2025 12:14PM

This incident has been resolved.

INVESTIGATING about 18 hours ago - at 10/17/2025 11:57AM

We are currently experiencing issues with our Chat Support system due to Intercom outage: https://www.intercomstatus.com/us-hosting
Please email support@kinsta.com and we'll get back to you as soon as possible.

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