Outage in Kinsta
MFA emails not being sent for MyKinsta
Resolved MajorIncident Report
Summary AI Generated
Multi-factor authentication (MFA) emails for MyKinsta logins failed to send for approximately 1.7 hours, preventing users from completing login. The issue was traced to an upstream email provider failure, with queued emails experiencing additional delays during recovery. A fix was implemented and full email functionality was confirmed restored following a monitoring period.
We are investigating issues with MFA emails for login requests that are not being sent.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 10/26/2026 07:56PM
Following continued monitoring, we can confirm that MyKinsta email functionality has been operating normally, with no further issues observed.
If you are still experiencing issues, please email us at support@kinsta.com.
MONITORING
4 days ago - at 10/26/2026 07:06PM
We have identified the issue as being with our upstream email provider, and a fix has been implemented. Please attempt to log in again if you were not receiving the MFA emails previously.
We have been notified by our internal teams that the emails were queued and are being sent first, so there may be some delay in emails being sent until those can be processed.
If you are still experiencing issues, please email us at support@kinsta.com.
INVESTIGATING
4 days ago - at 10/26/2026 06:13PM
We are investigating issues with MFA emails for login requests that are not being sent.
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