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This incident has been resolved.
Our funding partner has informed us that there may be delays in Reporting and Status updates appearing in the UI. They are actively working on a fix to ensure statuses and notifications reflect correctly and deposits are processed. We’ll share further updates as they become available.
A fix has been implemented and we are monitoring the results.
Due to an issue with our funding partner deposits & withdrawals via SEPA and SEPA Instant for Euro (EUR) and via FPS for Pound Sterling (GBP) are currently delayed. All other funding methods are operating normally. An update will be provided as soon as possible.
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