Network Instability - London

We have identified the cause of the network instability issue affecting our London site.

The incident was triggered by increased traffic targeting multiple customer machines within the site, exhibiting characteristics of a Distributed Denial of Service (DDoS) attack. This led to an initial impact on the site's infrastructure.

Our Network Engineering team took action to adjust and mitigate the traffic, successfully restoring stability to the overall infrastructure. Concurrently, the team captured network traffic data and escalated the incident to our Cybersecurity team for further investigation and analysis of the attack.

While the attack subsided during the mitigation efforts, our teams remain actively engaged in identifying the attack signature to develop and implement necessary countermeasures.

We will continue to monitor the situation closely and provide updates as more information becomes available.

We are aware of a network instability issue affecting our London site and are currently investigating the cause. Updates will be provided as we gather more information.