Outage in Link Mobility

[Norway][Telia] Unscheduled disturbance

Resolved Major
November 12, 2024 - Started about 1 month ago - Lasted 1 day
Official incident page

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Outage Details

Dear Customer / Partner, Please be aware that there is currently a disturbance towards Telia in Norway. Start Date & Time: 2024-11-12 09:04 CET Affected service: Mobile Terminated messages Issue: Messages are delayed Our engineers are actively investigating the issue and maintaining direct communication with the operator. We apologize for the inconvenience caused and will provide more information when available.
Components affected
Link Mobility Norway
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/13/2024 09:42PM

Dear Customer / Partner,

We would like to notify you that the disturbance is now closed.
If you experience any further delays do not hesitate to contact your local support.
Thank you for your patience and understanding.

MONITORING about 1 month ago - at 11/13/2024 11:04AM

Dear Customer / Partner,
We would like to inform you that the operator has identified the root cause of the issue, and corrective actions have been implemented. Our team is now monitoring the situation closely to ensure that services remain stable, especially during peak periods.
Thank you for your understanding and patience. We apologize for any inconvenience and will keep you informed should any further updates arise.

IDENTIFIED about 1 month ago - at 11/12/2024 06:11PM

Dear Customer / Partner,

We would like to update you that the operator has identified the root cause, and corrective actions are underway to resolve the issue. At this time, the impact is not noticeable, and we are working closely with the operator to ensure stability and prevent any potential future disruptions.
Thank you for your understanding and patience. We apologize for any inconvenience and will keep you informed as more information becomes available.

INVESTIGATING about 1 month ago - at 11/12/2024 09:47AM

Dear Customer / Partner,

Please be aware that there is currently a disturbance towards Telia in Norway.
Start Date & Time: 2024-11-12 09:04 CET
Affected service: Mobile Terminated messages
Issue: Messages are delayed

Our engineers are actively investigating the issue and maintaining direct communication with the operator.
We apologize for the inconvenience caused and will provide more information when available.

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