Outage in Lithic

Unexpected ACH declines

Resolved Major
August 14, 2024 - Started 4 months ago - Lasted about 5 hours
Official incident page

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Outage Details

We are investigating an issue that is temporarily causing ACH declines.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/14/2024 06:30PM

The issue has been confirmed resolved. Impacted customers have been contacted about resubmitting impacted payments. Only ACH credit originations and micro deposits were impacted.

MONITORING 4 months ago - at 08/14/2024 02:16PM

A fix has been deployed, we are continuing to monitor.

IDENTIFIED 4 months ago - at 08/14/2024 02:10PM

A fix has been identified and is being applied, no customer operations should be impacted by this incident. No customer remediation is expected.

IDENTIFIED 4 months ago - at 08/14/2024 01:16PM

We are investigating an issue that is temporarily causing ACH declines.

Latest Lithic outages

API availability - 4 months ago

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