Outage in Lyyti
Messaging statistics incomplete (Click here to read more)
Resolved Minor
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Outage Details
Components affected
Lyyti MessagingLatest Updates ( sorted recent to last )
"Opened" and "Clicked" statuses are again being recorded normally as of 15:22 UTC today, Tuesday 2025-02-04.
"Opened" and "Clicked" statuses triggered during the period 2025-01-29 - 2025-02-04 have not been recorded and will unfortunately not be available. Any such statuses will not be reflected in the message statistics, and these messages will show in the email statistics as "Sent". We are sincerely sorry for any inconvenience this may cause.
Other email statuses, e.g. "Sent", "Bounce", "Blocked", were not affected by this incident.
The incident has been resolved.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are currently experiencing some issues with messaging statistics for sent messages. It appears to only affect messaging statuses "opened" and "clicked" , which are currently shown as "sent". Issues started on Wednesday 29.1.25.
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