Outage in M1

Buying power display error

Resolved Minor
June 12, 2024 - Started over 1 year ago
Official incident page

Incident Report

Due to a display issue, clients will temporarily see a doubled effect of their manual orders on their buying power. The team is working on a fix and trading will not be impacted.

Need to monitor M1 outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/12/2024 02:35PM

Due to a display issue, some clients were seeing a doubled effect of their manual orders on their displayed buying power. This issue has now been corrected.

If you were unable to place a trade due to the buying power display issue, please reach out to us by noon ET by: logging in, clicking “Help” in the lower left corner on Web or tapping "Client Support" on Mobile and selecting "I had an issue with this morning's trade window."

The morning trade window ran as normal for the majority of clients.

IDENTIFIED over 1 year ago - at 06/12/2024 01:26PM

Due to a display issue, clients will temporarily see a doubled effect of their manual orders on their buying power. The team is working on a fix and trading will not be impacted.

Latest M1 outages

Trading Delay 9.25.25 - about 1 month ago
Trade windows are delayed - about 2 months ago
iCloud email delivery issues - about 2 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook