Outage in M1

Statements availability issues

Resolved Minor
October 29, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue affecting customer statements. Some users may experience difficulty accessing statements at this time. Our team is actively working to identify the cause and restore full functionality. We apologize for any inconvenience this may cause.
Components affected
M1 Statements & Confirms

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/29/2025 02:16AM

This incident has been resolved.

INVESTIGATING about 1 month ago - at 10/29/2025 12:57AM

We are currently investigating an issue affecting customer statements. Some users may experience difficulty accessing statements at this time. Our team is actively working to identify the cause and restore full functionality. We apologize for any inconvenience this may cause.

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