Outage in M1

Client Center outage

Resolved Major
January 09, 2026 - Started 1 day ago - Lasted about 1 hour
Official incident page

Incident Report

Our support tool Intercom has identified an issue causing slowness and errors within our Client Messenger tool. They are currently investigating the problem and working on a solution. In the meantime, please email help@m1.com.
Components affected
M1 Help Center

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 01/09/2026 09:24PM

This incident has been resolved.

INVESTIGATING 1 day ago - at 01/09/2026 08:29PM

Our support tool Intercom has identified an issue causing slowness and errors within our Client Messenger tool. They are currently investigating the problem and working on a solution. In the meantime, please email help@m1.com.

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