Outage in Mailprotector
Shield UI performance
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
This incident has been resolved.
A fix has been implemented, and Shield is performing as expected. Link analysis in X-ray is processing a backlog, but this has no impact on Shield's performance at this time. The team will continue to monitor until the backlog is processed.
The cause has been identified and isolated. Performance has returned to normal while the team addresses the root cause.
The team is aware that Shield components are responding slowly and is investigating the issue. Access to the Shield UI and loading the HUD in emails may time out.
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