Outage in Marqeta

Bankfiles are not sent to the customers

Resolved Major
January 16, 2025 - Started 10 months ago - Lasted about 8 hours
Official incident page

Incident Report

On 2025-01-16, Marqeta identified an issue that may impact the services we provide. We are working to resolve the issue as soon as possible. Identified Service: Bank Files
Components affected
Marqeta Reporting & Analytics

Need to monitor Marqeta outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 01/17/2025 12:21AM

All bank files have been distributed for all customers.

IDENTIFIED 10 months ago - at 01/16/2025 08:00PM

The fix for this issue continues to be distributed. Remaining affected customers should see a resolution within the next few hours.

IDENTIFIED 10 months ago - at 01/16/2025 05:21PM

The issue has been identified and most bank files should be sent to customers within the next 6 hours.

INVESTIGATING 10 months ago - at 01/16/2025 04:52PM

On 2025-01-16, Marqeta identified an issue that may impact the services we provide. We are working to resolve the issue as soon as possible.

Identified Service: Bank Files

Latest Marqeta outages

Marqeta Dashboard Report Customization Partial Outage - 6 days ago
Incomplete MQD/DIVA API and Bank Files Data - 14 days ago
STIPs on the Visa Network - 15 days ago
AWS us-east-1 outage - 15 days ago
STIPs on the Visa Network - 16 days ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook