Outage in Marqeta

Incomplete MQD/DIVA API and Bank Files Data

Resolved Minor
October 21, 2025 - Started 13 days ago - Lasted 1 day
Official incident page

Incident Report

Bank files data for October 20th is incomplete as a consequence of AWS outage, causing a delay for bank files for that day. MQD/DIVA API data is also incomplete. Our Engineering is working on further recovery and the files will be delivered when data is complete and included in the reports.
Components affected
Marqeta Reporting & Analytics

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Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 10/22/2025 01:58PM

Bank files and MQD / DIVA API reports are now refreshed and up to date for the October 20th data.

MONITORING 12 days ago - at 10/22/2025 01:30PM

MQD / DIVA API reports are now refreshed and up to date for the October 20th data.

IDENTIFIED 13 days ago - at 10/21/2025 12:40PM

Bank files data for October 20th is incomplete as a consequence of AWS outage, causing a delay for bank files for that day. MQD/DIVA API data is also incomplete. Our Engineering is working on further recovery and the files will be delivered when data is complete and included in the reports.

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