Outage in Medius

Capture email provide issues

Resolved Major
February 19, 2025 - Started 2 months ago - Lasted about 5 hours
Official incident page

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Outage Details

We are experiencing issues with receiving and processing incoming emails due to a problem with our email provider. The issue is being investigated at the moment
Components affected
Medius Capture (US)
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/19/2025 08:03PM

This incident has been resolved.

MONITORING 2 months ago - at 02/19/2025 05:27PM

Email service has been restored. We are monitoring incoming traffic.

IDENTIFIED 2 months ago - at 02/19/2025 05:09PM

We have identified the problem and taken remedial action. Waiting for service restoration.

INVESTIGATING 2 months ago - at 02/19/2025 03:24PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 02/19/2025 03:09PM

We are experiencing issues with receiving and processing incoming emails due to a problem with our email provider. The issue is being investigated at the moment

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