Outage in Medius

Cloud39 - Performance degradation

Resolved Major
March 19, 2025 - Started about 2 months ago - Lasted about 8 hours
Official incident page

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Outage Details

Customers on Cloud39 connecting to AP Automation may experience slowness on both our Web and mobile Apps. Our team is actively working on the issue. We will keep you informed and are working quickly to resolve this issue. Thank you for your patience
Components affected
Medius Cloud39
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/19/2025 12:24PM

This incident has been resolved.

MONITORING about 1 month ago - at 03/19/2025 06:19AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 03/19/2025 05:40AM

We have identified the issue. Working on the solution.

INVESTIGATING about 2 months ago - at 03/19/2025 04:40AM

Customers on Cloud39 connecting to AP Automation may experience slowness on both our Web and mobile Apps.
Our team is actively working on the issue.

We will keep you informed and are working quickly to resolve this issue.

Thank you for your patience

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