Outage in Medius
Issue with processing incoming invoices send into Capture via email
Resolved Minor
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Outage Details
Components affected
Medius Capture (Europe)Latest Updates ( sorted recent to last )
The incident has been resolved.
The queue has been processed. All new incoming emails should be processed as usual. At the moment, we are monitoring our system.
The issue was identified. One of the infrastructure components went into an unpaired state. After a restart, functionality was restored. At the moment, we are working on processing the queue of stuck emails.
We are experiencing an issue with handling incoming invoices sent to Capture via email. About half of the incoming volume is impacted. We are actively investigating the issue
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