Outage in Meltwater API

Radarly API Degradation

Resolved Minor
November 11, 2024 - Started about 1 month ago - Lasted 11 days
Official incident page

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Outage Details

We are currently experiencing an issue where the Radarly API is unavailable for users. Our engineering team is currently investigating and working on a fix. We apologize for any inconvenience caused and we will provide updates accordingly.
Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 11/22/2024 09:16PM

Our Engineering teams have resolved the issue, restoring core functionality to the Radarly API. However, as a result of this incident, some Social Performance and Engagement/Scores updates may be unavailable. Some Engagement metrics for posts published before November 15, 2024, may no longer be updated.

We apologize for any inconvenience caused and appreciate your understanding.

MONITORING about 1 month ago - at 11/14/2024 09:34PM

Our Engineering team has resolved the issue affecting the Radarly API. However, some influencer data may still be unavailable.

We will continue to monitor and provide updates accordingly.

MONITORING about 1 month ago - at 11/13/2024 09:35PM

The Radarly API continues to function as expected. We will continue to monitor and provide updates accordingly.

IDENTIFIED about 1 month ago - at 11/12/2024 04:49PM

Our Engineering team has resolved the issue affecting the Radarly API. Some influencer data backfill continues and we will provide status updates on their progress.

INVESTIGATING about 1 month ago - at 11/11/2024 09:02PM

Our Engineering team continues to investigate the issue affecting the Radarly API.

We apologize for the inconvenience and thank you for your patience.

INVESTIGATING about 1 month ago - at 11/11/2024 02:47PM

We are currently experiencing an issue where the Radarly API is unavailable for users. Our engineering team is currently investigating and working on a fix.

We apologize for any inconvenience caused and we will provide updates accordingly.

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