Outage in Meltwater API

Meltwater API - Usage Data

Resolved Minor
October 17, 2024 - Started 2 months ago - Lasted 6 days
Official incident page

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Outage Details

We are currently experiencing issues in getting the latest API Usage data on the Meltwater platform. Our Engineering team is aware of this issue and working on restoring the historical data on the Usage tab.  We apologize for any inconvenience this may cause and appreciate your patience.
Components affected
Meltwater API Owned Analytics Meltwater API API endpoints Meltwater API Content Stream Meltwater API Earned Exports Meltwater API Saved Searches Meltwater API Account Management Meltwater API Earned Analytics
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/23/2024 01:40PM

After a period monitoring this issue is now resolved. The API usage requests data is only available from 16th September 2024 onward.
Thank you for your patience.

MONITORING 2 months ago - at 10/21/2024 05:57AM

The latest API usage data is now available in the Meltwater platform.

We will continue to monitor and keep you updated. Thank you for your patience.

INVESTIGATING 2 months ago - at 10/18/2024 12:35PM

Our Engineering team is actively working to resolve the issue affecting the retrieval of the latest API Usage data on the Meltwater platform. Users may continue to experience difficulties accessing this data.

We are closely monitoring the situation and will provide updates accordingly.

INVESTIGATING 2 months ago - at 10/17/2024 10:16AM

We are currently experiencing issues in getting the latest API Usage data on the Meltwater platform. Our Engineering team is aware of this issue and working on restoring the historical data on the Usage tab. 

We apologize for any inconvenience this may cause and appreciate your patience.

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