Outage in Meltwater API

Meltwater API - Data Delay

Resolved Minor
September 24, 2024 - Started 3 months ago - Lasted 2 days
Official incident page

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Outage Details

We are currently experiencing delays in retrieving the latest data for editorial and broadcast. This impacts the Earned Streaming, Earned Exports, and Earned Analytics components of the API. Our engineering team is aware of the issue and is actively investigating. We will provide updates as soon as more information becomes available. We apologize for any inconvenience this may cause and appreciate your patience.
Components affected
Meltwater API Earned Exports Meltwater API Saved Searches Meltwater API Account Management Meltwater API Owned Analytics Meltwater API API endpoints Meltwater API Content Stream Meltwater API Earned Analytics
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/26/2024 09:35AM

After a period of monitoring, this issue is now resolved. The Meltwater API continues to function as expected.

MONITORING 3 months ago - at 09/24/2024 04:24PM

We continue to retrieve the latest editorial and broadcast content. We will monitor the application and share updates as necessary.

IDENTIFIED 3 months ago - at 09/24/2024 12:48PM

The issue with retrieving the latest editorial and broadcast content has been resolved. Content is now flowing into the platform as expected.

We will continue to monitor the application and share updates as necessary.

INVESTIGATING 3 months ago - at 09/24/2024 09:52AM

We are currently experiencing delays in retrieving the latest data for editorial and broadcast. This impacts the Earned Streaming, Earned Exports, and Earned Analytics components of the API.

Our engineering team is aware of the issue and is actively investigating. We will provide updates as soon as more information becomes available.

We apologize for any inconvenience this may cause and appreciate your patience.

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