Outage in MeridianLink

ML Consumer/Opening - DocuSign error

Resolved Minor
April 30, 2024 - Started 7 months ago - Lasted about 5 hours
Official incident page

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Outage Details

Users are reporting an error when sending documents via DocuSign. It appears the NA2 DocuSign server is experiencing performance degradation. More information and updates can be found on the DocuSign's Statuspage at https://status.docusign.com/.
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 04/30/2024 08:39PM

This issue has been resolved and we received confirmation that DocuSign is working again inside the applications.

This is the latest update on the DocuSign Status page:
Resolved - System performance maintains healthy. Please follow the status page https://status.docusign.com/incidents/7b5dlw66lvt3 for updates regarding the delayed accuracy of envelope states in dashboards and search results which customers will continue to face.

INVESTIGATING 7 months ago - at 04/30/2024 03:44PM

Users are reporting an error when sending documents via DocuSign.
It appears the NA2 DocuSign server is experiencing performance degradation.
More information and updates can be found on the DocuSign's Statuspage at https://status.docusign.com/.

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