Outage in MeridianLink

OpenClose Products using DecisionAssist - today's rates upload delayed

Resolved Minor
August 27, 2024 - Started 3 months ago - Lasted about 3 hours
Official incident page

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Outage Details

The DecisionAssist rates team is experiencing some lag time uploading today's rates in some instances. As a result, publishing of today's rate may be slightly delayed. To validate that your rates are current, login to admin.decisionassist.com and click on Pricing Management > Lender Management on the left navigation menu. Once resolved, we will update this notice.
Components affected
MeridianLink OpenClose Pricing Engine (DecisionAssist) MeridianLink OpenClose MeridianLink Mortgage Access MeridianLink ConsumerAssist Web
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 08/27/2024 05:15PM

This incident has been resolved.

MONITORING 3 months ago - at 08/27/2024 05:08PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 months ago - at 08/27/2024 04:10PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 months ago - at 08/27/2024 02:40PM

The DecisionAssist rates team is experiencing some lag time uploading today's rates in some instances. As a result, publishing of today's rate may be slightly delayed. To validate that your rates are current, login to admin.decisionassist.com and click on Pricing Management > Lender Management on the left navigation menu. Once resolved, we will update this notice.

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