Outage in Mindbody
Mindbody Branded Web
Resolved MajorIncident Report
We are investigating an issue impacting Mindbody Branded Web. Thank you for your patience while we work to restore services. Our next update will be at 12:30 PM PDT.
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 04/21/2023 10:15PM
The previous issue impacting Mindbody Branded Web and Mindbody Video – Virtual Wellness Platform has been resolved. Thank you for your patience while we worked to restore the service to full functionality.
IDENTIFIED
over 2 years ago - at 04/21/2023 09:02PM
We have identified the issue impacting Branded Web, and our engineering teams are continuing to implement a fix.
• Mindbody Consumers are unable to load Branded Web Widgets hosted on Mindbody Subscriber websites. As a workaround, Consumers are able to use widgets using Mindbody App, Mindbody Consumer Web, and Mindbody Consumer Mode within Mindbody Web Software.
• Mindbody Subscribers are unable to access the Branded Web administration page.
• Mindbody Consumers are unable to purchase a pass to view videos through Mindbody Video - Virtual Wellness.
Thank you for your patience while we work to restore services. Our next update will be at 3:00 PM PDT.
IDENTIFIED
over 2 years ago - at 04/21/2023 07:42PM
We have identified the issue impacting Branded Web and our engineering teams are implementing a fix.
Mindbody Consumers are unable to load Branded Web Widgets hosted on Mindbody Subscriber websites. As a Workaround Mindbody Consumers are able to use widgets using Mindbody App, Mindbody Consumer Web, Mindbody Consumer Mode within Mindbody Web Software.
Mindbody Subscribers are unable to access the Branded Web administration page.
Mindbody Consumers are unable to purchase a pass to view videos through Mindbody Video - Virtual Wellness.
Thank you for your patience while we work to restore services. Our next update will be at 2:00 PM PDT.
IDENTIFIED
over 2 years ago - at 04/21/2023 07:25PM
We have identified an issue impacting Mindbody Branded Web and Mindbody Video - Virtual Wellness Platform. Mindbody Consumers are unable to load Branded Web Widgets hosted on Mindbody Subscriber websites. Mindbody Subscribers are unable to access the Branded Web administration page. Mindbody Consumers are unable to purchase a pass to view videos through Mindbody Video - Virtual Wellness. Thank you for your patience while we work to restore services. Our next update will be at 1:30 PM PDT.
INVESTIGATING
over 2 years ago - at 04/21/2023 06:57PM
We are investigating an issue impacting Mindbody Branded Web. Mindbody Consumers are unable to load Branded Web Widgets hosted on Mindbody Subscriber websites. Mindbody Subscribers are unable to access the Branded Web administration page. Thank you for your patience while we work to restore services. Our next update will be at 1:00 PM PDT.
INVESTIGATING
over 2 years ago - at 04/21/2023 06:42PM
We are investigating an issue impacting Mindbody Branded Web. Thank you for your patience while we work to restore services. Our next update will be at 12:30 PM PDT.
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