Outage in Mixpanel

Temporary ID Merge Delay (US Projects)

Resolved Minor
August 06, 2025 - Started 2 months ago - Lasted about 9 hours
Official incident page

Incident Report

We are experiencing delays with ID Merge where it is taking more than 24 hours for identity management mappings to reflect their merged state in reports for US Projects. As a result, reports such as Funnels may show a decrease in conversion for the last few days. We truly appreciate your patience and apologize for the inconvenience. If you have any questions, please contact support

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 08/07/2025 04:13AM

This incident has been resolved.

MONITORING 2 months ago - at 08/07/2025 04:03AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 months ago - at 08/07/2025 02:11AM

We are continuing to process the data backlog of merges.

IDENTIFIED 2 months ago - at 08/07/2025 12:38AM

We are continuing to process the data backlog of merges. We have made a lot of progress in processing the data queue. Thank you for your patience while we work on resolving this.

IDENTIFIED 2 months ago - at 08/06/2025 11:11PM

We are continuing to process the data backlog of merges.

IDENTIFIED 2 months ago - at 08/06/2025 10:04PM

We continue to process the data backlog. Delays with ID Merge can still be expected during this time. Thank you for your patience while we work on resolving this.

IDENTIFIED 2 months ago - at 08/06/2025 09:02PM

We are continuing to process the data backlog. At this time, more than 24-hour delays with ID Merge are still expected.
Thank you for your patience while we work on resolving this.

IDENTIFIED 2 months ago - at 08/06/2025 08:09PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 2 months ago - at 08/06/2025 06:55PM

We are experiencing delays with ID Merge where it is taking more than 24 hours for identity management mappings to reflect their merged state in reports for US Projects. As a result, reports such as Funnels may show a decrease in conversion for the last few days.

We truly appreciate your patience and apologize for the inconvenience. If you have any questions, please contact support

Latest Mixpanel outages

Elevated API Errors - 2 days ago
Elevated /import Delays for a subset of US Projects - 19 days ago
Temporary Data Ingestion Delay - about 1 month ago
Temporary Data Ingestion Delay for US Projects - about 2 months ago
Issues with loading Mixpanel.com - 2 months ago

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