Outage in Mixpanel

Elevated /import Delays for a subset of US Projects

Resolved Minor
October 01, 2025 - Started 28 days ago - Lasted about 5 hours
Official incident page

Incident Report

We identified an issue beginning at 12:30 AM PST where /import requests experienced elevated delays. Engineering has applied a fix to scale up the system, and it is recovering, though delays may persist until normal processing is fully restored. We will provide an update once performance has returned to normal.

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Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 10/01/2025 03:18PM

The issue has been resolved and all reports are showing imported events as usual. No events were lost during this incident, events were only delated.

MONITORING 27 days ago - at 10/01/2025 11:55AM

The Engineering team has released a fix for the issue, and we are currently monitoring. Imported events should now be processed normally, and all reports are expected to return to their usual state.

IDENTIFIED 28 days ago - at 10/01/2025 10:02AM

We identified an issue beginning at 12:30 AM PST where /import requests experienced elevated delays. Engineering has applied a fix to scale up the system, and it is recovering, though delays may persist until normal processing is fully restored.
We will provide an update once performance has returned to normal.

Latest Mixpanel outages

Temporary Data Ingestion Delay for Projects with EU Residency - 1 day ago
Elevated API Errors - 11 days ago
Temporary Data Ingestion Delay - about 2 months ago
Temporary Data Ingestion Delay for US Projects - 2 months ago
Issues with loading Mixpanel.com - 3 months ago

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